Accessibility Statement

Our commitment

We want every author and reader to be able to use this website, regardless of how they browse. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and we treat accessibility as part of building the site rather than as an afterthought.

What we have implemented

• Semantic structure. Pages use proper landmarks and a logical heading hierarchy, so screen reader users can navigate by structure.
• Keyboard access. Every interactive element — including the mega menus, the mobile drawer, the search overlay, the cart drawer, accordions and tabs — is operable by keyboard, with a visible focus indicator throughout.
• Skip link. A skip-to-content link is the first focusable element on every page.
• Focus management. Dialogs and drawers trap focus while open, close on Escape, and return focus to the control that opened them.
• Colour contrast. Text and interface components meet or exceed the 4.5:1 and 3:1 contrast ratios required at Level AA.
• Colour is never the only signal. Errors, states and availability are conveyed by text and icon as well as colour.
• Forms. Every field has a visible, associated label. Errors are announced to assistive technology, described in words, and linked to the field they relate to.
• Images. Meaningful images carry descriptive alternative text; decorative images are hidden from assistive technology.
• Motion. All animation respects the operating system's reduced-motion setting.
• Text sizing. Layouts use relative units and remain usable at 200% zoom without horizontal scrolling.
• Target size. Interactive controls meet the minimum target size introduced in WCAG 2.2.

Known limitations

We are honest about where we are not yet where we want to be.

• Some downloadable PDF guides are not yet fully tagged for screen readers. We will supply an accessible alternative format on request.
• Third-party embeds, such as scheduling widgets and video players, are outside our direct control and may not meet the same standard. Where an embed blocks you, contact us and we will complete the task with you directly.
• Sample book covers on this site are generated illustrations described in their alternative text, but they do not reproduce the text of any real jacket.

Assistive technology

We test with keyboard-only navigation, screen readers on desktop and mobile, browser zoom to 200%, and high-contrast and reduced-motion settings.

Tell us about a barrier

If something on this site prevents you from doing what you came to do, we want to know. Contact us using the details on our contact page, describing the page, what you were trying to do, and the browser or assistive technology you were using.

We aim to acknowledge accessibility reports within [5 BUSINESS DAYS] and to tell you what we intend to do about it. If a fix will take time, we will offer an alternative way to complete your task in the meantime.

Accessible formats of our books

We build eBooks with semantic structure so that reading systems can present them properly with adjustable text and screen reader support. If you need a title in a specific accessible format, contact us and we will do what we can within the rights we hold.